shipping

Roshané Shipping Policy

Last Updated: [9/5/2025]

Thank you for shopping at Roshané – where beauty meets comfort. Whether you’re glowing up with our premium cosmetics or staying stylish in our signature tracksuits, we’re committed to getting your favorites to you safely and on time.

Shipping Regions

We currently ship within PAKISTAN. For international orders, please contact us directly at [support@ahmadinamgold@gmail.com]

Processing Time

• All orders are processed within 2–3 business days.

• Orders placed on weekends or public holidays will be processed the next business day.

• During peak seasons or promotions, processing may take slightly longer, but we’ll keep you updated every step of the way.

Shipping Time & Methods

We use trusted local couriers to ensure your order arrives promptly and securely.

Order Tracking

Once your order ships, you’ll receive a tracking number via email or SMS. You can track your package using the provided link. If you haven’t received your tracking info within 48 hours, please contact us.

Shipping Cosmetics Safely

Due to the delicate nature of our cosmetics, all beauty products are securely packed in protective wrapping to prevent leakage, breakage, or contamination during transit.

Split Shipments

If your order includes both cosmetics and apparel, items may be shipped separately for optimal handling and delivery speed. You’ll receive tracking for each package, and there are no extra shipping fees for split deliveries.

Delays & Exceptions

While we do our best to ensure timely delivery, Roshané is not liable for delays caused by:

• Courier disruptions

• Incorrect delivery addresses

• Natural disasters or national strikes

• High-volume periods (e.g., Black Friday)

Shipping Address Errors

Please ensure your shipping details are correct at checkout. Roshané is not responsible for parcels sent to incorrectly provided addresses. If you spot an error, contact us immediately at [support@ahmadinamgold@gmail.com] or via WhatsApp at [03054538455 / 03114981846].

Lost or Stolen Packages

If your parcel is marked as delivered but hasn’t arrived:

1. Double-check with neighbors or reception.

2. Contact the courier using your tracking details.

3. Reach out to us – we’ll assist in opening a claim.

Need Help?

For any questions about your order or our shipping policy, feel free to contact our support team:

📧 Email: support@ahmadinamgold@gmail.com
📞 Phone/WhatsApp: [03054538455 / 03114981846]

We’re Committed to Transparent, Safe & Reliable Delivery.

Roshané is proudly powered by Payfast, ensuring secure and smooth checkout for every customer. We comply fully with Payfast’s shipping and customer service standards.